In this workshop, certified project manager Craig Kilgo will help participants understand the principles of project management through discovery and practice by examining the problems during construction of the Death Star 2 and how those problems were mitigated.

The IT Lab Services department of James Madison University (Virginia) has developed a full featured integrated lab management system that has allowed the department to reduce student lab monitor staffing by 80% and become a near zero-touch shop managing over 1,200 endpoints throughout 60 buildings across the entire campus. The LabDash system integrates endpoint commissioning & decommissioning, imaging, non-persistence (freezing/thawing), real-time monitoring of multiple pulse indicators, live screenshots, remote control (including remote power cycling and hardware reset via AMT), equipment inventory, application usage statistics, digital signage integrated with room schedules, software request management, and image application inventories, all operated through a convenient easy-to-use browser-based interface. The system has been under in-house development since 2015 and is being considered for release to the public as an Open Source project. In this session, the software author will demonstrate the LabDash Dashboard and LabDashPE Windows Installer.

In this presentation, Chris will discuss how Butler University worked with Apple and Jamf on the process developed to wipe and re-image lab machines, how this process was put in place, and the steps it took to make it happen. This presentations establishes how to follow best practices and how they've as Apple has made changes to its own processes.

Utilizing existing package management utilities as the basis for command-line driven software deployment, Packless is designed to offer something EDU's desire but can't always get with traditional enterprise or with open-source (and crowd-sourced) software package management solutions, without spending hours to get started. With Packless, all you need is a web server and a Google Sheet. You can build a library of software packages that are deployable on Windows and macOS devices in minutes and keep them updated as easily as updating a field in your Google Sheet, all while maintaining reporting capabilities through functions in Google Sheets. Follow along on your own device as we demonstrate Packless.

Topics within the presentation include: Account migration for named-user accounts, transitioning from serialized device licensing to shared device licensing, deployment and activation challenges, license request processes, cost recovery solutions, and providing student licensing using Kivuto's OnTheHub webstore for easy subscription management. In addition to these topics, a demonstration showing the Kivuto webstore will be conducted with a Q&A session afterwards.

This workshop will be a self-paced and self-guided workshop that will allow you to work through the Puppet Learning-VM. The speaker will wander around answering any questions that you may have. Workshop Requirements: Laptop with up-to-date VirtualBox or VMWare Desktop virtualization software. Puppet Learning-VM downloaded from https://puppet.com/try-puppet/puppet-learning-vm/

This technical talk will cover the basics of what Puppet is, what Foreman is, and how they work together. Demonstrations of utilizing Foreman and Puppet to provision a bare-metal machine, and stage it hands-free to a fully working Desktop will be shown. This is a redux (revive) of a LabMan 2016 presentation so will also cover lessons learned since then and the evolution of the solution.

In this presentation, Eric Harvey (Senior Manager, Learning Systems) and Tomas Balciulis (Kaltura Administrator) will review the history of lecture capture at VCU covering capture appliances, centralized storage services and media processing, and of course the transition to Kaltura. Houston Griffith (Senior Manager, Labs and Classrooms Computing) will review the deployment process for Kaltura Classroom to all centrally-managed classrooms providing a look inside some of the challenges faced and how they were addressed.

We want to show you how we use PowerShell to streamline classroom AV systems deployment, configuration, and updates. We will also talk about Custom AV framework based on data stored in .csv file, which dramatically increases deployment efficiency.

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